Privacy Policy

Introduction

1. This privacy policy sets out how The Island Ltd uses and protects any information that you give when you use the ESMAS Oil website.
2. www.esmasoil.com and variants are websites owned and operated by The Island Ltd is registered in Mauritius.
3. In this policy, "we", "us" and "our" refer to The Island Ltd.
4. Our address for correspondence is: The Island Ltd, 26 Mere Barthelemy Street, Port Louis, Maurtius. You can contact us electronically using our website Contact Form.

What does this policy cover?

1. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
2. The Island Ltd are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
3. The Island Ltd may change this policy from time to time by updating this page. We may notify you of significant changes to this policy by email or website notifications. This privacy policy was last updated on .

What data do we collect?

1. With respect to your use of the website, we collect the following data:
   1. personally identifiable information (PII):
      • name
      • address
      • telephone number
      • email address
      • Date of Birth (relevant for age-restricted products)
      • Registration IP address
   2. other data:
      • shopping baskets and product selections
      • order details (but not payment card information)

How do we collect your data?

1. Personally Identifiable Information (PII):
   This is stored when you register or update your account on our website. You may also provide PII when contacting us.
2. Other data:
   This is stored as you use the website, e.g. adding an item to the shopping basket.

How we use your data?

1. We use the provided data to service orders made through the website and also to protect the security of your account.
2. We share relevant data with payment providers, order fulfillment companies and delivery companies in order to process your order.
3. From time to time we may also use your contact information for marketing purposes. You can indicate your marketing preferences in your account on the website. We may engage a third-party to distribute the marketing (e.g. email marketing) and your personal data may be shared with them solely for the purposes of fulfilling this task.
4. We do not share your data with any other parties unless required by law.
5. We may process your website user account data ("account data").
   • The account data may include your name and email address.
   • The source of the account data is you.
   • The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.
   • The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
6. We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data").
   • The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.
   • The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
7. We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website ("transaction data").
   • The transaction data may include your contact details, your billing details and the transaction details.
   • The source of the transaction data is you and/or our payment services provider.
   • The transaction data may be processed for the purpose of supplying the purchased goods and/or services and keeping proper records of those transactions.
   • The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract; providing that, if you are not the person contracting with us, the legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
8. We may process information that you provide to us for the purpose of subscribing to our marketing lists ("notification data").
   • The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters.
   • The legal basis for this processing is our legitimate interests, namely communications with our website visitors and service users.
9. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
   • The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
10. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.
    • The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
11. In addition to the specific purposes for which we may process your personal data set out in this section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
12. Please do not supply any other person's personal data to us, unless we prompt you to do so and you can provide proof of their consent to our terms.

How do we store your data?

1. Your data is stored in a database on physical, or virtual servers, or in a database-as-a-service model provided for our sole use by a third-party. Access to this is restricted and protected by both physical and electronic means. The third-party provider do not have access to your data.

Providing your personal data to others

1. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
2. We may disclose personally identifiable information to our suppliers or subcontractors insofar as reasonably necessary for payment processing and order fulfillment.
3. In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
4. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

International transfers of your personal data

1. In this section, we provide information about the circumstances in which your personal data may be transferred to countries outside the United Kingdom or European Economic Area (EEA).
2. The hosting facilities for our website are situated in the United Kingdom.
3. Our payment providers may be situated outside of the UK or the EEA. The personal data provided to them may be transferred, processed and stored outside of the UK or the EEA. The European Commission (and subsequently the UK) has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission (and the UK), including encryption of all data-transfer and encryption of data at rest.
4. Our fulfillment company, XTrader are situated in the United Kingdom. Transfers to or within the United Kingdom will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.

Retaining and deleting personal data

1. This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
2. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
3. We will retain your personal data as follows:
   1. account data will be retained for a minimum period of 12 months following the date of closure of the relevant account, and for a maximum period of 6 years following that date;
   2. enquiry data will be retained for a minimum period of 0 days following the date of the enquiry, and for a maximum period of 7 years following that date;
   3. transaction data will be retained for a maximum period of 7 years;
   4. notification data will be retained for a minimum period of 14 days following the date that we are instructed to cease sending the notifications, and for a maximum period of 7 years following that date (providing that we will retain notification data insofar as necessary to fulfil any request you make to actively suppress notifications);
4. Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Your rights

1. In this section, we have listed the rights that you have under data protection law as a user of this website.
2. The right to access – You have the right to request copies of your personal data that we may hold. We may charge you a small fee for this service.
3. The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
4. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete the information you believe is incomplete.
5. The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
6. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
7. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
8. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
9. The right to complain to a supervisory authority - you can complain about our processing of your personal data.
10. The right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
11. You may exercise any of your rights in relation to your personal data by written notice to us, using the website Contact Form. If you make a request, we have one month to respond to you.
12. These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting the ICO website.
13. You may ask us for a copy of your data at any time and we will supply this to you in an accessible format within a reasonable time (usually within 1 month).

Cookies

1. Please refer to our Cookie Policy.

Privacy policies of other websites

1. The Our Company website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
2. You can view the Privacy Policy of XTrader here: XTrader Privacy Policy

Marketing

1. We may send you information about our products and services from time to time.
2. You can indicate your marketing preferences in your account on the website.
3. We have also provided quick opt out links here:
   • email marketing opt-out
   • postal marketing opt-out
   • SMS marketing opt-out
   • telephone marketing opt-out